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%3CLINGO-SUB%20id%3D%22lingo-sub-343425%22%20slang%3D%22en-US%22%3Ehero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-343425%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-343425%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-343446%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-343446%22%20slang%3D%22en-US%22%3E%3CP%3Eif%20you%20can%2C%20like%20if%20where%20you%20bought%20it%20allows%20and%20you%26nbsp%3Bhaven't%20bought%20accessories%2C%20then%20take%20it%20back%20and%20get%20a%20refund.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344164%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344164%22%20slang%3D%22en-US%22%3E%3CP%3EThere%20is%20a%20serious%20flaw%20with%20this%20camera%20and%20GoPro%20will%20not%20admit%20to%20this%20cameras%20design%2Fmanufacturing%20failures.%20No%20SD%20card%2C%20SD%20format%20or%20%22manual%20firmware%20update%22%20will%20fix%20these%20issues.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20I%20promise%20you%2C%20you%20will%20not%20ever%2C%20as%20in%20never%2C%20receive%20a%20refund.%20The%20refund%20period%20is%20ONLY%2030%20days%20from%20purchase%20from%20GoPro.%26nbsp%3B%20And%20IF%20you%20request%20a%20refund%20during%20this%20time%20they%20will%20not%20do%20so%20and%20tell%20you%20that%20your%20MUST%20accept%20a%20warranty%20replacement.%20By%20the%20time%20all%20of%20this%20happens%20your%2030%20day%20window%20will%20have%20expired.%20So%2C%20their%20internal%20policies%20are%20such%20that%20you%20WILL%20NEVER%20RECEIVE%20A%20REFUND.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20been%20round%20and%20round%20with%20GoPro%20and%20am%20on%20my%20FIFTH%20camera%20in%2067%20days.%20I%20currently%20have%20a%20case%20open%20with%20my%20credit%20card%20company%2C%20have%20contacted%20the%20consumer%20protection%20agency%20(Federal%20Trade%20Commission)%20and%20am%20about%20to%20contact%20my%20states%20Attorney%20General.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGood%20luck.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344177%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344177%22%20slang%3D%22en-US%22%3E%3CP%3Ethe%20only%20serious%20issue%20is%20with%20people%20so%20bored%20they%20have%20to%20troll%20every%20topic%20they%20can%2C%20a%20bit%20tho%20just%20copying%20%26amp%3B%20pasting%20the%20same%20reply%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewhile%20your%20filling%20the%20forum%20with%20the%20same%20rubbish%20how%20much%20do%20you%20think%20its%20helping%20your%20cause%2C%20%26amp%3B%20allowing%20people%20to%20get%20to%20the%20threads%20that%20might%20actually%20help%20solve%20the%20issue%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-344179%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-344179%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20luck%20backpacker.%20Wish%20you%20the%20best%20in%20resolving%20your%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-347267%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347267%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-347356%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347356%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3BYou%20are%20on%20a%201%20to%201%20forum%2C%20Please%20do%20reach%20out%20to%26nbsp%3B%20usigng%20the%20Picphonic%20version%2C%20thank%20you%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CIMG%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F6228i0C3E68D89D7D1097%2Fimage-size%2Foriginal%3Fv%3D1.0%26amp%3Bpx%3D-1%22%20border%3D%220%22%20alt%3D%2201.png%22%20title%3D%2201.png%22%20%2F%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-347472%22%20slang%3D%22en-US%22%3ERe%3A%20hero%207%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347472%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F102762%22%20target%3D%22_blank%22%3E%40terryj1665%3C%2FA%3E!%20What%20seems%20to%20be%20the%20problem%20with%20your%20HERO7%20camera%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2

hero 7 not working

 
Tourist
Posts: 20

Re: hero 7 not working

if you can, like if where you bought it allows and you haven't bought accessories, then take it back and get a refund.

Hiker
Posts: 61

Re: hero 7 not working

There is a serious flaw with this camera and GoPro will not admit to this cameras design/manufacturing failures. No SD card, SD format or "manual firmware update" will fix these issues.

 

This I promise you, you will not ever, as in never, receive a refund. The refund period is ONLY 30 days from purchase from GoPro.  And IF you request a refund during this time they will not do so and tell you that your MUST accept a warranty replacement. By the time all of this happens your 30 day window will have expired. So, their internal policies are such that you WILL NEVER RECEIVE A REFUND. 

 

I have been round and round with GoPro and am on my FIFTH camera in 67 days. I currently have a case open with my credit card company, have contacted the consumer protection agency (Federal Trade Commission) and am about to contact my states Attorney General. 

 

Good luck.

Backpacker
Posts: 946

Re: hero 7 not working

the only serious issue is with people so bored they have to troll every topic they can, a bit tho just copying & pasting the same reply

 

while your filling the forum with the same rubbish how much do you think its helping your cause, & allowing people to get to the threads that might actually help solve the issue

Highlighted
Hiker
Posts: 61

Re: hero 7 not working

Good luck backpacker. Wish you the best in resolving your issue.

Sightseer
Posts: 2

Re: hero 7 not working

 
Adventurer
Posts: 9,828

Re: hero 7 not working

 You are on a 1 to 1 forum, Please do reach out to  usigng the Picphonic version, thank you

 

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GoPro
Posts: 3,053

Re: hero 7 not working

Hi @terryj1665! What seems to be the problem with your HERO7 camera?