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Tourist
Posts: 3

hero 7 lcd screen

[ New ]

Hi go pro..this is my 4th go pro..i bought this on 12/12/2018..i had a prob lcd screen breaks after i lock the mount..i supect the mount is too tight..it break the glass..luckly the display n touch screen still ok..so i bring my go pro to funzsport for warranty..but they cant accept this..i understand if this go pro is fall down so its my fault..but the prob is its never fall down..i just lock the mount n its break..u can see straight line at the right side of glass looks like bad quality..can u help me with this prob..hopefully u can help me to solve this because ill travel to Bromo Indonesia this 11/2/2019

GOPR0792[1].JPG

Accepted Solutions
GoPro
Posts: 24,380

Re: hero 7 lcd screen

[ New ]

Hi @sunnyrange5278

 

You may reach out to them through the following numbers:

Singapore

+65 316 33040

 

Thailand

1 800 011159

 

Should you have issues connecting, you may initiate a chat session instead.

https://gopro.com/help/ContactUs 

 

 

Thanks!
Ej

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GoPro
Posts: 24,380

Re: hero 7 lcd screen

[ New ]

 

Hi @sunnyrange5278

 

Please let our Support Team take a look at what happened.

They are available via phone or chat through https://gopro.com/help/ContactUs  

Have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej

Tourist
Posts: 3

Re: hero 7 lcd screen

[ New ]

is there any number can i i contact in Malaysia?or i need to contact Singapore support?

 

GoPro
Posts: 24,380

Re: hero 7 lcd screen

[ New ]

Hi @sunnyrange5278

 

You may reach out to them through the following numbers:

Singapore

+65 316 33040

 

Thailand

1 800 011159

 

Should you have issues connecting, you may initiate a chat session instead.

https://gopro.com/help/ContactUs 

 

 

Thanks!
Ej