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Hiker
Posts: 10

hero 7 black update

I have downloaded the update but there is nothing open, it just says CAMERA:1
GoPro
Posts: 10,603

Re: hero 7 black update

Hi @nobleshore10437

 

 

After extracting the UPDATE folder, copy/transfer it to the root of the SD card.

Make sure that the folder name is UPDATE. Remove any numbers on the folder name.

Also, please make sure that you are working with a recommended SD card.

Let us know how it goes.

 

 

Thanks!

Ej

Hiker
Posts: 10

Re: hero 7 black update

Sorry not sure how to do this, I'm new to the GoPro world,
Not sure if camera faulty as it don't seem to do what I want
GoPro
Posts: 8,294

Re: hero 7 black update

Hello @nobleshore10437. Our Support team at https://gopro.com/help/ContactUs will be able to walk you through the update process. You may reach them by phone or chat.