04-05-2019 08:02 AM
The sound on my Hero 7 Black occassionaly switches to mono then back to stereo for no apparent reason. I'm using the internal mics with the camera mounted in a fixed position using the clip mount. No one is handling the camera when this happens. I cannot work out what's going on here? Any assistance would be appreciated.
04-05-2019 09:49 AM
If you have ProTune ON, what microphone settings is selected, AUTO, WIND or STEREO?
See if resetting the camera to its default settings will sort our the issue. Preferences > Reset > Factory Reset > Confirm Reset
Let us know how it goes.
04-05-2019 11:52 PM
ProTune was on and set to Auto so I've switched it to Stereo now which I presume will force it to record in stereo regardless of any excessive backround noise. Looks like my Protune setting was wrong so I'll try again; thanks.