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Sightseer
Posts: 1

hero 7 black keeps glitching and freezing

[ New ]

So I just bought a GoPro hero 7 black yesterday, and I am already having problems with it. Every time I try to record, the GoPro will just freeze and the only way I can stop this is by taking the battery out. No matter what setting I put to take a photo, the gopro once again freezes up and the only way I can get rid of the freeze is by taking the battery out. I can record sometimes with the lowest possible settings but then there will be glitches on the actual video (shown in picture below). The battery I used is from gopro and the microsd card I use is a sandisk extreme.

IMG_6588.JPG
GoPro
Posts: 29,576

Re: hero 7 black keeps glitching and freezing

[ New ]

Hi @spryapex82036

 

Where was the camera purchased?

If you haven't yet, please try running a manual update.

Follow the steps on https://gopro.com/en/us/update/hero7-black

 

Let us know how it goes.

 

Thanks!

Ej