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Sightseer
Posts: 1
Accepted Solution

hero 7 black frozen

I have a brand new 7 black and the screen froze. Removed the battery and put it back in because it would not turn off using the power button, but now it won't switch on at all!


Accepted Solutions
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GoPro
Posts: 13,878

Re: hero 7 black frozen

Hi @adeptdive0107

 

Please go over the steps on HERO7 Will Not Power On

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs        

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,878

Re: hero 7 black frozen

Hi @adeptdive0107

 

Please go over the steps on HERO7 Will Not Power On

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs        

 

Thanks!

Ej