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01-22-2019 11:27 AM
hero 7 black battety issue
[ New ]Solved! Go to Solution.
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01-22-2019 11:55 AM
Re: hero 7 black battety issue
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Hi @megashore35114,
Just to clarify were you able to pair the camera to your phone already?
If you still can't please reset your camera to factory settings and install firmware manually.
https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras
Also just to set proper expectation HERO7 Won't last hours straight recording and live streaming videos.
Regards,
-Jay
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01-22-2019 11:55 AM
Re: hero 7 black battety issue
[ New ]
Hi @megashore35114,
Just to clarify were you able to pair the camera to your phone already?
If you still can't please reset your camera to factory settings and install firmware manually.
https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras
Also just to set proper expectation HERO7 Won't last hours straight recording and live streaming videos.
Regards,
-Jay
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01-28-2019 02:00 AM
Re: hero 7 black battety issue
[ New ]Problem solved. So far, it rocks! My students and viewers are surprised at the quality of my live streaming! I tell them that it’s GoPro. Sorry that I vented out the frustration in the first place without giving GoPro enough time to wake up and amaze immediately. I have never used any GoPro products before. Thanks to my friend, he bought your rival product and GoPro has started catching my attention. Keep it up, GoPro! Cheers, Tao
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01-28-2019 09:32 AM
Re: hero 7 black battety issue
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Thank you for sharing @megashore35114
We appreciate your feedback.
We're glad to hear that you got it all working!
Feel free to post back if something comes up.
Regards!
Ej