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06-26-2019 08:22 AM
Re: hero 7 black battery door not closing completely
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Hi @taviab32
Were you able to try the steps listed above?
Should it still the same, it will be best to reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
If this is a recent purchase, you may also refer to the same store/ channel you got the camera from.
Thanks!
Ej
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