09-29-2020 02:29 PM
Re: hero 7 battery[ New ]
Is the camera powering on when plugged into a power source?
Please try the steps on HERO7 Will Not Power On
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.