Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

hero 7 battery

[ New ]

my hero 7 battery wont recharge, it is less than 12 months old?

GoPro
Posts: 29,576

Re: hero 7 battery

[ New ]

Hi @timboothy

 

Is the camera powering on when plugged into a power source?

Please try the steps on HERO7 Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.
 

Heads up! Our team is currently working through a volume of contacts, response time may be slightly longer than usual. We appreciate your understanding.

 

Thanks!

Ej