07-04-2018 01:07 PM
07-04-2018 01:56 PM
Without the battery, try connecting the camera directly to a power source and see if it turns on and works fine. If it does, there is a possibility that the battery itself is defective or that there may be a fault on the battery connectors in the camera. You can test this out through a different battery. If you do not have an extra battery to test with, you can get in touch with our Support team so they can assist you further with the troubleshooting steps. You can call or chat with the team through https://gopro.com/help/ContactUs.
07-04-2018 02:07 PM
So from all these comments there are this many defective batteries? It only seems to be when its dead flat it confuses the gopro I guess? When its have dull and u charge it normal works first time. Only when dead flat u need to trick charge. On e the loght stays solid it always charges to 100% and works fine.