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Reply
Tourist
Posts: 3

Re: hero 6 won't charge red light cuts off

@aragon1006 Yea I know what your saying. Ive owned about 6 gopros. But if its fully flat and I plug in and watch the light go out, it could sit there fir a year like that plugged in and will never ever charge, as its turn off charging. The only way ive learnt so I can use the gopro the next time I want to, is to keep replugging the charger in and make sure the light stays on solid. Which always takes 3-5 replugs. Its the only way it works. The only way ive learnt to make is charge and keep charging until full
GoPro
Posts: 8,294

Re: hero 6 won't charge red light cuts off

Hello @dreww0217

 

Without the battery, try connecting the camera directly to a power source and see if it turns on and works fine. If it does, there is a possibility that the battery itself is defective or that there may be a fault on the battery connectors in the camera. You can test this out through a different battery. If you do not have an extra battery to test with, you can get in touch with our Support team so they can assist you further with the troubleshooting steps. You can call or chat with the team through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

Highlighted
Tourist
Posts: 3

Re: hero 6 won't charge red light cuts off

@mariustanya
So from all these comments there are this many defective batteries? It only seems to be when its dead flat it confuses the gopro I guess? When its have dull and u charge it normal works first time. Only when dead flat u need to trick charge. On e the loght stays solid it always charges to 100% and works fine.