Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-164347%22%20slang%3D%22en-US%22%3Ehero%206%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-164347%22%20slang%3D%22en-US%22%3E%3CP%3Ehello%2C%20i%20am%20new%20to%20go%20pro%20and%20i%20am%20trying%20to%20find%20some%20solutions%20but%20not%20sure%20what%20am%20i%20doing%20wrong!%3C%2FP%3E%3CP%3E1.%26nbsp%3B2%20days%20ago%20i%20got%26nbsp%3B17%20videos%20with%20my%20go%20pro.%20when%20i%20try%20to%20to%20add%20them%20at%20Quik%2C%20even%20if%20it%20says%2017%20files%20aded%2C%20shows%20only%20the%206%2F18.%20cant%20understand%20why..%20the%20thing%20is%2C%20that%20all%20files%20are%20playing%20properly%20with%20media%20player..%3C%2FP%3E%3CP%3E2.%20is%20there%20any%20easy%20way%20to%20extract%20the%20gpx%20data%20from%20the%20video%20and%20add%20it%20to%20dashware%20or%20another%20similar%20program%3F%26nbsp%3Bi%20cant%20afford%20to%20buy%20Racerender%20right%20now..%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20tried%2C%3C%2FP%3E%3CP%3E-ZGCam%20-%26gt%3B%20and%20i%20get%20this%20message%3A%26nbsp%3BErrro%3A%20AForge.Video.VideoException%3A%20Cannot%20find%20codec%20to%20decode%20the%20video%20stream.%20(i%20already%20have%20ffmpeg%20instaled)%3C%2FP%3E%3CP%3E-DashWare%20-%26gt%3B%20and%20i%20cant%20inject%20the%20gpx%20somehow..%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eany%20help%20will%20be%20much%20appressiated%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-164347%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-166923%22%20slang%3D%22en-US%22%3ERe%3A%20hero%206%20issues%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-166923%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58653%22%3E%40emperor4her%3C%2Fa%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20bringing%20this%20matter%20to%20our%20attention.%26nbsp%3B%20It%20could%20be%20that%20the%2017%20videos%20maybe%20comprising%20the%20chapter-ed%20parts%20of%20longer%20videos%20as%20detailed%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FGoPro-Camera-File-Chaptering-Information%3C%2FA%3E.%20As%20for%20the%20GPS%20data%2C%20we%20can%20only%20employ%20them%20through%20Quik%20for%20Desktop%20and%20Quik%20for%20Mobile.%20You%20can%20read%20more%20here%3A%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Use-Gauges-in-Quik-for-Desktop%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Use-Gauges-in-Quik-for-Desktop%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FHow-Does-the-Speedometer-Work-on-Quik-for-mobile%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fquestion_answer%2FHow-Does-the-Speedometer-Work-on-Quik-for-mobile%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFor%20a%20more%20personalized%20support%2C%20it%20would%20be%20best%20to%20connect%20with%20our%20Support%20team.%20You%20can%20reach%20them%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1
Accepted Solution

hero 6 issues

hello, i am new to go pro and i am trying to find some solutions but not sure what am i doing wrong!

1. 2 days ago i got 17 videos with my go pro. when i try to to add them at Quik, even if it says 17 files aded, shows only the 6/18. cant understand why.. the thing is, that all files are playing properly with media player..

2. is there any easy way to extract the gpx data from the video and add it to dashware or another similar program? i cant afford to buy Racerender right now.. 

 

i tried,

-ZGCam -> and i get this message: Errro: AForge.Video.VideoException: Cannot find codec to decode the video stream. (i already have ffmpeg instaled)

-DashWare -> and i cant inject the gpx somehow.. 

 

any help will be much appressiated,


Accepted Solutions
GoPro
Posts: 7,578

Re: hero 6 issues

Hello @emperor4her

 

Thank you for bringing this matter to our attention.  It could be that the 17 videos maybe comprising the chapter-ed parts of longer videos as detailed here: https://gopro.com/help/articles/question_answer/GoPro-Camera-File-Chaptering-Information. As for the GPS data, we can only employ them through Quik for Desktop and Quik for Mobile. You can read more here: 

 

https://gopro.com/help/articles/block/How-to-Use-Gauges-in-Quik-for-Desktop

https://gopro.com/help/articles/question_answer/How-Does-the-Speedometer-Work-on-Quik-for-mobile

 

For a more personalized support, it would be best to connect with our Support team. You can reach them here: https://gopro.com/help/ContactUs

View solution in original post


All Replies
GoPro
Posts: 7,578

Re: hero 6 issues

Hello @emperor4her

 

Thank you for bringing this matter to our attention.  It could be that the 17 videos maybe comprising the chapter-ed parts of longer videos as detailed here: https://gopro.com/help/articles/question_answer/GoPro-Camera-File-Chaptering-Information. As for the GPS data, we can only employ them through Quik for Desktop and Quik for Mobile. You can read more here: 

 

https://gopro.com/help/articles/block/How-to-Use-Gauges-in-Quik-for-Desktop

https://gopro.com/help/articles/question_answer/How-Does-the-Speedometer-Work-on-Quik-for-mobile

 

For a more personalized support, it would be best to connect with our Support team. You can reach them here: https://gopro.com/help/ContactUs