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Tourist
Posts: 3

hero 6 black

mi gopro hero 6 black dejo de trasmitir por wifi

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GoPro
Posts: 10,107

Re: hero 6 black

Hello @eddyr0433. What exactly happens to your camera when you attempt to activate the Wi-Fi? Are you able to turn the Wi-Fi on through the Connection settings? That is, if you go to Connections > Camera Information > Wireless Connection ? If it does not work, try manually updating the camera following the steps below: 

  1. Go to the HERO6 Black update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system. 

Try enabling the Wi-Fi again and see how it goes. Thanks!

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Tourist
Posts: 3

Re: hero 6 black

hola haber gracias por responderme

 

mi problema consiste auque ya hice lo que me dice y continua haciendo lo mismo

 

la camara reconece el iphone 6s mio por el bluetud ok ella y la app se sincronizan ok por esa via pero cundo ba a acceder a la camara para el control o ver el contenido me dice

 

gopro quiere unirse a la red wifi de mi telefono le doy ok y responde No se pudo conectar a la red del telefono

 

ellos se conectavan ok pero dejo de acerlo despues de que dio problemas pence que era mi firewar de la camara y actualize a 02.01 y el problema continua

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Tourist
Posts: 3

Re: hero 6 black

yo si puedo encender la wifi de la camara el problema esta a la hora de sincronizarce y he probado en las dos frecuencias 5 mgz y 2.4 y el problema es el mismo

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GoPro Community Manager
Posts: 7,027

Re: hero 6 black

Try turning off the wifi and bluetooth on your phone and then turn them both on again for pairing to the GoPro. This can help reset those connections. If that doesn't work, our team at https://gopro.com/help/ContactUs can do some additional troubleshooting to try and help resolve this issue with you.