Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Hiker
Posts: 10
Accepted Solution

hero 6 black vertical stripe devider problem

Hello, this is my 2nd goPro. First one was hero 4 silver and now this hero 6 black.

 

Everythis has gome pretty much ok BUT..

 

What is this vertical line after im shooting some vids? It does not happen every time. Once in a while.

See this sample vid that I uploaded on youtube:

 

https://youtu.be/jlM-J4GMSG4

 

Any ideas?


Accepted Solutions
Highlighted
Explorer
Posts: 12,852

Re: hero 6 black vertical stripe devider problem

Try performing a manual update. If you continue to have this issue, contact the GoPro Support Team.

Also, what SD card are you using (make/model/size/version). If it's SanDisk Extreme (Plus, Pro) does it have v30 printed on the card?

View solution in original post

Highlighted
Backpacker
Posts: 777

Re: hero 6 black vertical stripe devider problem

hi @coolshore0434,

 

those are not V30 rated cards.

just to be aware of.

 

that vertical spilt was an issue with firmware v01.51 in some settings 2.7k 60fps if I remember correctly.

 

just follow @danielr15 advise and make a manual update to v01.60

 

robert

 

 

View solution in original post


All Replies
Highlighted
Explorer
Posts: 12,852

Re: hero 6 black vertical stripe devider problem

Try performing a manual update. If you continue to have this issue, contact the GoPro Support Team.

Also, what SD card are you using (make/model/size/version). If it's SanDisk Extreme (Plus, Pro) does it have v30 printed on the card?
Highlighted
Hiker
Posts: 10

Re: hero 6 black vertical stripe devider problem

Mem card should not be the issue.

I did use some very bad and laggy cards and did lost some frames only. Protune was on so the bit rate was overbusted heavily.

 

This card specs:

SanDisk

Extreme Plus

16GB

3

HC I

 

 

 

Highlighted
Backpacker
Posts: 777

Re: hero 6 black vertical stripe devider problem

hi @coolshore0434,

 

those are not V30 rated cards.

just to be aware of.

 

that vertical spilt was an issue with firmware v01.51 in some settings 2.7k 60fps if I remember correctly.

 

just follow @danielr15 advise and make a manual update to v01.60

 

robert

 

 

Highlighted
Hiker
Posts: 10

Re: hero 6 black vertical stripe devider problem

Hello,

Camerais now updated manually. Lets see..

I'm only shooting 1080p 60fps. Havent even tried 2,7k

I'll keep u updated!
Highlighted
Explorer
Posts: 12,852

Re: hero 6 black vertical stripe devider problem

If you continue to see the issue, contact GoPro Support and they will be happy to help you out.
https://gopro.com/help/ContactUs
Highlighted
Hiker
Posts: 10

Re: hero 6 black vertical stripe devider problem

Hello all

 

I have tried many times now and stripe has gone after manual update..

 

Lets hope it will stay away also. Im littlebit skeptic but i will not doom before little time has past ;)

Highlighted
Backpacker
Posts: 777

Re: hero 6 black vertical stripe devider problem

should be fine now...

glad it worked.