11-05-2019 08:16 AM
Try to take the SD card and the battery out.
Plug the camera directly to a power source and see if it turns on.
Replace the battery then try it again.
If it powers on, proceed with a manual update.
If it still fails, please reach out to our Support Team through https://gopro.com/help/ContactUs
11-05-2019 09:31 AM
I took the battery and sd card out, plugged it in to a power source, and same blinking red lights and exclamation point. Gopro was still unresponsive.
I tried the online chat, but no response after 10 minutes. Maybe I'll try again....
11-05-2019 01:37 PM
11-05-2019 11:39 PM