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Sightseer
Posts: 1
Accepted Solution

hero 5 session frozen during file transfer

Hero 5 session froze during file transfer.  hard reset and  changing sd card does not solve the problem

 


Accepted Solutions
GoPro
Posts: 3,924

Re: hero 5 session frozen during file transfer

Hi @rapidpeak21335,

 

If you are running in to some freezing issues give these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Let us know how it goes!

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: hero 5 session frozen during file transfer

Hi @rapidpeak21335,

 

If you are running in to some freezing issues give these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Let us know how it goes!

 

Best,

Ryan