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Tourist
Posts: 3
Accepted Solution

hero 5 session continually disconnects from pc

 

I have a new gopro here and I'm using the quik desktop app to import videos. The camera keeps going into a charging state when connected to my PC (windows 10) and importing is going on. It doesn't seem to be a problem with the program as the same issue is happening if I use windows explorer to transfer the files.

 

The go pro is up to date with it's firmware btw.

 

Any help would be appreciated.


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GoPro
Posts: 12,989

Re: hero 5 session continually disconnects from pc

 

Hi @redbluff88323

 

It's a possible loose connection, have you tried using a different port?

Also, what SD card are you using?

 

 

Thanks!

Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,989

Re: hero 5 session continually disconnects from pc

 

Hi @redbluff88323

 

It's a possible loose connection, have you tried using a different port?

Also, what SD card are you using?

 

 

Thanks!

Ej