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Hiker
Posts: 29
Accepted Solution

hero 5 not updating

Hey guys and girls. i bought the karma drone but the camera 5 will not update same thing happened with my 7 but i cant remeber what happened to get it to work . please give me a hand if you can. Thanks ME


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GoPro
Posts: 6,619

Re: hero 5 not updating

Hi @generalmanager,

 

The GoPro camera's update will need to be installed separately (not through the Karma Controller). I suggest manually installing the update using the instructions specified on this article: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras


Kind Regards,
Ann

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All Replies
Highlighted
GoPro
Posts: 6,619

Re: hero 5 not updating

Hi @generalmanager,

 

The GoPro camera's update will need to be installed separately (not through the Karma Controller). I suggest manually installing the update using the instructions specified on this article: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras


Kind Regards,
Ann