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Tourist
Posts: 2
Accepted Solution

hero 5 doesn't record after turn it off and then on when memory card has some videos already

I have a problem. I can only record videos when the memory card is formatted. if not, i record a new video after turn the gopro on and when i stop the record - the image of "recording" is frozen and it is impossible to continue recording any video. even if I turn it off and on again ... the only option is to format the card and then it starts recording well. This happens when something is already recorded on the card, I turn it off, I turn it on the next day and it does not work anymore. and i can't format the card every time, because this way i lose all previous videos and sometimes i am in places where i can't every time downlad videos to my PC...


Accepted Solutions
GoPro
Posts: 3,924

Re: hero 5 doesn't record after turn it off and then on when memory card has some videos already

Hi @underwaterbat,

 

It is likely due to the SD Card. Check out our list of recommend SD Cards here: https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: hero 5 doesn't record after turn it off and then on when memory card has some videos already

Hi @underwaterbat,

 

What SD Card are you using?

 

Best,

Ryan

Tourist
Posts: 2

Re: hero 5 doesn't record after turn it off and then on when memory card has some videos already

kingston class 10 64gb (bought in aliexpress...)

GoPro
Posts: 3,924

Re: hero 5 doesn't record after turn it off and then on when memory card has some videos already

Hi @underwaterbat,

 

It is likely due to the SD Card. Check out our list of recommend SD Cards here: https://gopro.com/help/ContactUs

 

Best,

Ryan