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Tourist
Posts: 1
Accepted Solution

hero 5 black

My Hero Black 5 is not working now.

 

I used it back in Jan of last year and now as I prepare for a snowboard trip its lcd is a black screen.

 

Help me. I tried a manual update of firmware and its not working out.

 

Patrick


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GoPro
Posts: 3,924

Re: hero 5 black

Hey Patrick,

 

@boldstorm0273

 

I would recommend giving that manual update another go. If that does not work get in touch with our Support Team directly.

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: hero 5 black

Hey Patrick,

 

@boldstorm0273

 

I would recommend giving that manual update another go. If that does not work get in touch with our Support Team directly.

 

https://gopro.com/help/ContactUs

 

Best,

Ryan