09-06-2019 02:53 AM
impossible to contac the assistance by phone, I waited for hours listening the automatic voice!
I try also by chat: I take the line, I received the reservation.... but, after one hour, I received the message that the chat have not operator!!
Cannot be accepted that gopro have not support for customers!
Cannot be accepted that gopro have not support for ITALIAN customers!
I remain with my gopro hero 5 with water inside, broken and unusable...
09-06-2019 03:26 AM
i was able to contact the italian support in june/july when i was struggling with my trade up order.
surely there were long waiting times but in the order of 20/30 minutes....not hours
seems like the quality dropped significantly