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Sightseer
Posts: 1

hero 4 session issues with Samsung phone

Constant freezes and shaking on transitions in videos.
If it imports them at all.
Updates have not helped.

Highlighted
GoPro
Posts: 2,432

Re: hero 4 session issues with Samsung phone

Hi @gristleface,

Thanks for reaching out. Sorry to hear about the trouble. Just to clarify, are you having freezing issues during transitions in Quik for Mobile app? There are some troubleshooting steps here that will help.

Kind Regards,
Ann