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Posts: 1

hero 4 "update failed"

since the update came out toward the end of last year i have tried many times ot update my camera and eveyr time it is unsuccesful and the update failed message appears freezing up my camera with it. i have tried the manual way many times and even watched the video tutorials to ensure i am doing it correctly and it never works.

its getting to the point where its stopping my camera from working when i try to update it and also trying to offload media from the camera wihtout the update is proving slow and the videos jumpy in editing.

any help to fix this issue would be appreciated