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Sightseer
Posts: 2

hero 4 mit imac anschliessen

[ New ]

mein Hero 4 Silver lässt sich nicht mehr mit meinem Imac anschliessen

GoPro
Posts: 26,108

Re: hero 4 mit imac anschliessen

[ New ]

Hi @hamze65

 

What error message are you getting?

Have you tried using a different cable or port?

Check out Camera is not Recognized when Plugged into a Computer USB Port

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

Thanks!

Ej

Sightseer
Posts: 2

Re: hero 4 mit imac anschliessen

[ New ]

I tried three other cables. I also tried Macbook and Notbook Windowos. Then nothing appears on the display of the Hero 4 USB characters for two seconds. can it be that i have to download new software to devices?