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10-05-2018 02:40 PM
hero 4 black internal battery drain before the bacpac battery
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hii
i recently update my hero 4 black to the latest FW v5.0
since the update i notice that the bacpac battery is drained prior to the internal battery...
it used to be the outher way first the internal and only then the bacpac
is there any way to fix it ?
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10-05-2018 05:36 PM
Re: hero 4 black internal battery drain before the bacpac battery
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Please try running a manual software update. This is to correct any issues encountered on the previous installation.
https://gopro.com/update/hero4
Let us know how it goes.
You can also reach out to our Support Team to further check on this.
https://gopro.com/help/ContactUs
Regards,
Ej
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10-05-2018 05:36 PM
Re: hero 4 black internal battery drain before the bacpac battery
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Please try running a manual software update. This is to correct any issues encountered on the previous installation.
https://gopro.com/update/hero4
Let us know how it goes.
You can also reach out to our Support Team to further check on this.
https://gopro.com/help/ContactUs
Regards,
Ej
10-06-2018 12:12 AM - edited 10-06-2018 12:13 AM
Re: hero 4 black internal battery drain before the bacpac battery
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hii aragon1006 tnx for the qiuk reply
i try running a manual software update and the behavior isn't changed
when i start recording at first it drain about 33% of the bacpac battery ( one of the three squares) and then start to drain the internal battery insted of continue to use the bacpac until it drains.
is there any oter idea?
10-06-2018 12:57 AM
Re: hero 4 black internal battery drain before the bacpac battery
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10-06-2018 03:01 AM
Re: hero 4 black internal battery drain before the bacpac battery
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hi
just notice that i describe it the worng way
the internal battery drains before the bacpac..
i do want that the bacpac will drain first..
10-06-2018 03:32 AM
Re: hero 4 black internal battery drain before the bacpac battery
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10-06-2018 03:37 AM
Re: hero 4 black internal battery drain before the bacpac battery
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10-06-2018 04:28 AM
Re: hero 4 black internal battery drain before the bacpac battery
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yes i tryed it with 2 batterys one of them is almost new