@willz636, try connecting the camera to a different wall charger or power outlet. If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.
@willz636, just to clarify, are you having issues with the Smart Remote? Try to reset the Smart Remote by pressing and holding the Power/Mode button on the remote for about 8 to 10 seconds. Also, what happens when you charge the remote?
@willz636, try connecting the camera to a different wall charger or power outlet. If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.
