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%3CLINGO-SUB%20id%3D%22lingo-sub-115794%22%20slang%3D%22en-US%22%3Ehero%202%20wont%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-115794%22%20slang%3D%22en-US%22%3E%3CP%3Emy%20hero%202%20wont%20turn%20on%20led%20light%20is%20on%20while%20charging%20then%20press%20power%20button%20and%20everything%20shuts%20off%26nbsp%3B%20then%20have%20to%20pull%20out%20battery%20and%20put%20it%20back%20in%20to%20get%20it%20to%26nbsp%3Blight%26nbsp%3Bup%20again%20during%20charge%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-115794%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHD%20HERO2%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-115903%22%20slang%3D%22en-US%22%3ERe%3A%20hero%202%20wont%20turn%20on%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-115903%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F49153%22%20target%3D%22_blank%22%3E%40zakautz%3C%2FA%3E%20-%20A%20good%20first%20step%20is%20to%20make%20sure%20the%20camera%20is%20running%20the%20latest%20firmware.%20Try%20doing%20a%20manual%20update.%20Instructions%20are%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhdhero2%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhdhero2%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIt%20could%20also%20be%20an%20issue%20with%20the%20battery%20itself.%20If%20you%20have%20a%20spare%2C%20please%20give%20that%20a%20try.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20neither%20of%20those%20steps%20resolve%20the%20issue%2C%20please%20reach%20out%20to%20our%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20and%20we'll%20try%20to%20figure%20this%20out%20with%20you.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

hero 2 wont turn on

my hero 2 wont turn on led light is on while charging then press power button and everything shuts off  then have to pull out battery and put it back in to get it to light up again during charge


Accepted Solutions
GoPro Community Manager
Posts: 5,852

Re: hero 2 wont turn on

@zakautz - A good first step is to make sure the camera is running the latest firmware. Try doing a manual update. Instructions are at https://gopro.com/update/hdhero2.

 

It could also be an issue with the battery itself. If you have a spare, please give that a try.

 

If neither of those steps resolve the issue, please reach out to our team at https://gopro.com/help/ContactUs and we'll try to figure this out with you.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,852

Re: hero 2 wont turn on

@zakautz - A good first step is to make sure the camera is running the latest firmware. Try doing a manual update. Instructions are at https://gopro.com/update/hdhero2.

 

It could also be an issue with the battery itself. If you have a spare, please give that a try.

 

If neither of those steps resolve the issue, please reach out to our team at https://gopro.com/help/ContactUs and we'll try to figure this out with you.

 

Jeff