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Sightseer
Posts: 2
Accepted Solution

hello i have few questions

hi , i ordered a camera hero 6 - few days ago , but i have poblems in my country and i can't recive the camera - but i'm already paided the fees for you and the price of the camera of couse , how can i cancel my order and back the camera for you and get back my money ? 
i'mn really in serius problem , waiting for you answer ..... thank you


Accepted Solutions
Adventurer
Posts: 11,258

Re: hello i have few questions

If I bought the camera online at gopro, I contact not the Hub but  gopro via chat or by phone.  As I understand things  gopro has restricted how to contact them and that is not good business.   Moderators are  not gopro agents they only direct to:

 

I suggest the same locate your info!

 

https://gopro.com/help/ContactUs

View solution in original post


All Replies
Adventurer
Posts: 11,258

Re: hello i have few questions

If I bought the camera online at gopro, I contact not the Hub but  gopro via chat or by phone.  As I understand things  gopro has restricted how to contact them and that is not good business.   Moderators are  not gopro agents they only direct to:

 

I suggest the same locate your info!

 

https://gopro.com/help/ContactUs