Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-361976%22%20slang%3D%22en-US%22%3Egreen%20stripes%20on%20playback%20screen%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-361976%22%20slang%3D%22en-US%22%3E%3CP%3EOccasionally%20my%20GoPro%20produces%20video%20with%20green%20stripes%20on%20the%20video%20output%2C%20they%20start%20light%20and%20get%20darker%20as%20the%20shooting%20goes%2C%20and%20eventually%20make%20the%20image%20difficult%20to%20see.%3C%2FP%3E%3CP%3EHere%20is%20a%20sample%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DhFucHFCZ0sY%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DhFucHFCZ0sY%3C%2FA%3E%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-361976%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%3A%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-362316%22%20slang%3D%22en-US%22%3ERe%3A%20green%20stripes%20on%20playback%20screen%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-362316%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F108770%22%20target%3D%22_blank%22%3E%40scottv123%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20camera%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3EDo%20you%20observe%20the%20same%20when%20the%20files%20is%20played%20on%20the%20camera%2F%20GoPro%20app%3F%3C%2FP%3E%0A%0A%3CP%3EPlease%20see%20if%20resetting%20the%20camera%20will%20work.%20%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FHow-to-Reset-the-Camera-to-Default-Settings%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EReset%20Camera%20Settings%3C%2FA%3E%3CBR%20%2F%3E%20If%20it's%20still%20the%20same%2C%20proceed%20with%20a%20manual%20software%20update.%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2F%3C%2FA%3E%3CBR%20%2F%3E%20Let%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-362434%22%20slang%3D%22en-US%22%3ERe%3A%20green%20stripes%20on%20playback%20screen%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-362434%22%20slang%3D%22en-US%22%3E%3CP%3EGoPro%20Hero%203%20Silver%3C%2FP%3E%3CP%3EIt%20doesn't%20have%20a%20screen%20and%20I%20don't%20use%20the%20app%20so%20don't%20know.%3C%2FP%3E%3CP%3EI%E2%80%99ll%20try%20to%20the%20reset%2C%20and%20then%20the%20update.%20But%20it%20happens%20so%20seldom%20I%E2%80%99m%20in%20no%20hurry%2C%20about%20once%20or%20twice%20out%20of%2030%20filmings.%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3CP%3EScott%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2

green stripes on playback screen

Occasionally my GoPro produces video with green stripes on the video output, they start light and get darker as the shooting goes, and eventually make the image difficult to see.

Here is a sample:

https://www.youtube.com/watch?v=hFucHFCZ0sY

Thanks

18/09/16 Green stripes on screen during playback using a GoPro Hero 3 Silver. This is four 20 second clips from a 14 minute gopro shoot. As you can see in the video the vertical green stripes increase as the shoot goes on. It only happens occasionally and I don't know the cause. Any ideas?
GoPro
Posts: 7,668

Re: green stripes on playback screen

Hi @scottv123

 

What camera are you using?

Do you observe the same when the files is played on the camera/ GoPro app?

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 2

Re: green stripes on playback screen

GoPro Hero 3 Silver

It doesn't have a screen and I don't use the app so don't know.

I’ll try to the reset, and then the update. But it happens so seldom I’m in no hurry, about once or twice out of 30 filmings.

Thanks

Scott

GoPro
Posts: 7,668

Re: green stripes on playback screen

Let us know how it goes @scottv123

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs        

 

Regards,

Ej