Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 2

gopro

I did an update to my gopro with my mac and it stuck on the update screen at the goproתמונה ביום 7.9.2019 ובשעה 15.24 #2.jpgתמונה ביום 7.9.2019 ובשעה 15.24 #2.jpg

Highlighted
Tourist
Posts: 2

Re: gopro

how to fix pls

Highlighted
Explorer
Posts: 12,952

Re: gopro

The update failed. Power off if you can. Remove the battery and SD card. Hold down the shutter button and insert the battery only. Keep holding down the shutter button as you power on the camera. Once it powers up, release the shutter and power off.

Make sure you are using a SD card from this list

Format the card in the computer and then copy over the UPDATE folder (you might want to download a fresh copy of the Manual Update)

Eject the card and insert it into the camera.
Highlighted
Explorer
Posts: 12,952

Re: gopro

Oops:
SD card from this list https://gopro.com/help/articles/block/microSD-Card-Considerations#list2
If you've had the card for awhile you should try with a new one.