09-13-2019 01:34 PM
I have a Hero 6 Black with v2.01 and I cannot remember when this started, but now, once my screen has gone to sleep, I cannot get the screen to come back on unless I turn the camera off and on again.
Any ideas? I have tried a factory reset.
09-13-2019 02:20 PM
Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/
You may also reach out to our Support Team for further assistance.
09-18-2019 12:46 AM
Inner the card is correctly inserted as the camera records without any problems.
The camera is also updated with the latest software thank you.
I will take it up with support :)