10-16-2018 01:31 PM
I am sorry for any troubles caused.
What OS is your Mac on?
Is it the same case when using the Image Capture app?
In the mean time, you may try to manually import the files by using an SD card adapter.
10-16-2018 08:38 PM
Macos Mojave is my os.10.13 i guess...go pro app is updated. But still not working. Used my iphone to import them and then sent themto mac via airdrop. But there must be a better way
10-17-2018 03:49 PM
We have received several reports regarding Quik for Desktop not detecting the media when the camera is connected to a Mac.
In the mean time, you may continue importing them via Airdrop or by using an SD adapter.
I'll have this post updated as soon as we get additional information.