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Sightseer
Posts: 1

gopro max lagged videos

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hi, so i bought a go pro max and took some photos and videos but when i played the videos they are stuck and a bit unclear. how can i fix this problem? what apps shall i use to enhance my videos.

 

thanks


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GoPro
Posts: 14,184

Re: gopro max lagged videos

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@shamsa580, thanks for reaching out. Just to clarify, how are you viewing the footage? If using the GoPro App on your mobile device, depending on your device’s processing power, some higher resolution files may need to be converted to a lower resolution. See 360 Media Support in the GoPro App and Supported Resolutions for Copy and Share in the GoPro App for more info.

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GoPro
Posts: 14,184

Re: gopro max lagged videos

[ New ]

@shamsa580, thanks for reaching out. Just to clarify, how are you viewing the footage? If using the GoPro App on your mobile device, depending on your device’s processing power, some higher resolution files may need to be converted to a lower resolution. See 360 Media Support in the GoPro App and Supported Resolutions for Copy and Share in the GoPro App for more info.