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%3CLINGO-SUB%20id%3D%22lingo-sub-38036%22%20slang%3D%22en-US%22%3Egopro%20lcd%20is%20frozen%2C%20it%20won't%20turn%20off%2C%20screen%20unresponsive%20and%20red%20light%20is%20eating%20away%20my%20batter%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-38036%22%20slang%3D%22en-US%22%3E%3CP%3EI%20charged%20my%20%2B%20lcd%20last%20night.%20Now%20the%20red%20light%20wont%20turn%20off%20and%20the%20screen%20is%20unresponsive.%20Please%20help%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-38036%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%2B%20LCD%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-38592%22%20slang%3D%22en-US%22%3ERe%3A%20gopro%20lcd%20is%20frozen%2C%20it%20won't%20turn%20off%2C%20screen%20unresponsive%20and%20red%20light%20is%20eating%20away%20my%20b...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-38592%22%20slang%3D%22en-US%22%3E%3CP%3E%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F22346%22%3E%40quickwave7588%3C%2Fa%3E%20Are%20you%20seeing%20this%20issue%20with%20the%20SD%20card%20in%20and%20out%20of%20the%20camera%3F%20%26nbsp%3BAlso%20I%20would%20recommend%20trying%20a%20manual%20update%20to%20see%20if%20it%20resolves%20the%20issue%20you%20are%20seeing.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EManual%20Update%3C%2FP%3E%0A%0A%3COL%3E%0A%20%3CLI%3EGo%20to%20the%26nbsp%3BHERO%2B%20LCD%20update%20page%26nbsp%3B%3C%2FLI%3E%0A%20%3CLI%3EUnder%20%22Other%20ways%20to%20update%22%20click%20%22Update%20your%20camera%20manually.%22%3C%2FLI%3E%0A%20%3CLI%3EEnter%20your%20Serial%20Number%20and%20other%20requested%20information%2C%20click%20Next%20Step.%3C%2FLI%3E%0A%20%3CLI%3EClick%20%22Download%20Update.%22%3C%2FLI%3E%0A%20%3CLI%3EClick%20%22Click%20here%20to%20download%20firmware.%22%3C%2FLI%3E%0A%20%3CLI%3EFollow%20the%20steps%20on%20the%20screen%20for%20detailed%20instructions%20for%20your%20operating%20system.%3C%2FLI%3E%0A%3C%2FOL%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

gopro lcd is frozen, it won't turn off, screen unresponsive and red light is eating away my batter

I charged my + lcd last night. Now the red light wont turn off and the screen is unresponsive. Please help


Accepted Solutions
GoPro
Posts: 32

Re: gopro lcd is frozen, it won't turn off, screen unresponsive and red light is eating away my b...

@quickwave7588 Are you seeing this issue with the SD card in and out of the camera?  Also I would recommend trying a manual update to see if it resolves the issue you are seeing.

 

Manual Update

  1. Go to the HERO+ LCD update page 
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

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All Replies
GoPro
Posts: 32

Re: gopro lcd is frozen, it won't turn off, screen unresponsive and red light is eating away my b...

@quickwave7588 Are you seeing this issue with the SD card in and out of the camera?  Also I would recommend trying a manual update to see if it resolves the issue you are seeing.

 

Manual Update

  1. Go to the HERO+ LCD update page 
  2. Under "Other ways to update" click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.