Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

gopro hero6 heats up and shows sd card error

Hi

I was using my gopro hero6 at the swimming pool today. I ran into some issues, it showed sd card error, was very hot and couldn't be turned on.

I thought that the batt had ran flat and took it back to the hotel room to charge. To my dismay, the unit was flooded with water. I was very upset as I am not able to take anymore photos or vids for my vacation. I had previously took vids underwater and had no issue. I was also very sure that all catches and flips were closed properly before i brought it into the water. I had dried the unit with a hairdryer and charge my batt pack but the unit can no longer be turned on. Please advise what else can be done to re-boot this unit. Thanks. 


Accepted Solutions
Highlighted
GoPro
Posts: 6,097

Re: gopro hero6 heats up and shows sd card error

 

Hi @vauxiev8

 

Sorry to know what happened. 
With regards to your issue it would be best to contact GoPro Customer Support. 
Click Here to Contact Support

 

They would be able to assist. 

 

Best Regards, 

-Jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: gopro hero6 heats up and shows sd card error

 

Hi @vauxiev8

 

Sorry to know what happened. 
With regards to your issue it would be best to contact GoPro Customer Support. 
Click Here to Contact Support

 

They would be able to assist. 

 

Best Regards, 

-Jay