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Sightseer
Posts: 1

gopro hero3+ cant download upgrade for wifi

[ New ]

hello i have followed the instructions for upgrading my hero3+ to change the wifi password

but it's still not upgrading

and now the link on go pro website is showing 404 error cant get a new link

could you help please

thanks


Accepted Solutions
GoPro
Posts: 6,097

Re: gopro hero3+ cant download upgrade for wifi

[ New ]

Hi @snowyblaze0222,

 

Please try to use other browser or try in-private browsing. 

 

After downloading the file. 

Extract it and make sure that you will have the UPDATE Folder. 

Make sure the file name is UPDATE. 

Reformat your SD card.

Copy the update folder and insert the card to your camera.

If that won't work try to copy all files from update folder and paste them to your SD card.

 

If you need assistance you may contact GoPro Customer Support via phone or chat: https://gopro.com/help/ContactUs

 

 

-Jay 

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: gopro hero3+ cant download upgrade for wifi

[ New ]

Hi @snowyblaze0222,

 

Please try to use other browser or try in-private browsing. 

 

After downloading the file. 

Extract it and make sure that you will have the UPDATE Folder. 

Make sure the file name is UPDATE. 

Reformat your SD card.

Copy the update folder and insert the card to your camera.

If that won't work try to copy all files from update folder and paste them to your SD card.

 

If you need assistance you may contact GoPro Customer Support via phone or chat: https://gopro.com/help/ContactUs

 

 

-Jay