Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-315974%22%20slang%3D%22en-US%22%3Egopro%20hero%20black%204%20red%20light%20on%20back%20stays%20on%20after%20beeping%203%20times%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315974%22%20slang%3D%22en-US%22%3E%3CP%3EI%20saw%20some%20of%20the%20solutions%20and%20the%20red%20light%20on%20the%20back%20lcd%20is%20still%20on.%26nbsp%3B%20the%20go%20pro%20dive%20housing%20flooded%20in%20less%20than%202%20feet%20snorkeling.%3C%2FP%3E%3CP%3Ewiped%20down%20the%20contact%20points%20I%20could%20on%20the%20batter%20and%20inside%20battery%20compartment%20with%20qtip%20and%20rubbing%20alcohol.%3C%2FP%3E%3CP%3EPlease%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-315974%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-315997%22%20slang%3D%22en-US%22%3ERe%3A%20gopro%20hero%20black%204%20red%20light%20on%20back%20stays%20on%20after%20beeping%203%20times%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315997%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F94228%22%20target%3D%22_blank%22%3E%40underwaterdiver%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESee%20if%20a%20manual%20update%20clears%20this.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3EChoose%20%22Update%20your%20camera%20manually%22.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3CBR%20%2F%3E%20You%20may%20also%20reach%20out%20to%20our%20Support%20Team%20for%20assistance.%3CBR%20%2F%3E%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

gopro hero black 4 red light on back stays on after beeping 3 times

I saw some of the solutions and the red light on the back lcd is still on.  the go pro dive housing flooded in less than 2 feet snorkeling.

wiped down the contact points I could on the batter and inside battery compartment with qtip and rubbing alcohol.

Please help.


Accepted Solutions
GoPro
Posts: 9,012

Re: gopro hero black 4 red light on back stays on after beeping 3 times

Hi @underwaterdiver

 

See if a manual update clears this. https://gopro.com/update/hero4

Choose "Update your camera manually".

 

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs  

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,012

Re: gopro hero black 4 red light on back stays on after beeping 3 times

Hi @underwaterdiver

 

See if a manual update clears this. https://gopro.com/update/hero4

Choose "Update your camera manually".

 

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs  

 

 

Thanks!

Ej