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Hiker
Posts: 9

gopro hero+ LCD broken mount - light use

OK so I bought this go pro and it's been a bit of a pain with fussy SD cards and poor battery life so I've hardly used it.

 

Now I've used it on  a car dash board mount about 4 times and the plastic tabs that mount the camera are cracked and it is now really loose.

 

An action camera shoudld be able to put up with a bit more 'action' than just being mounted to a dashboard?! I cant replace the casing on an LCD+ ? 

I can see others have had this problem too. What's the solution please.

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GoPro
Posts: 16,045

Re: gopro hero+ LCD broken mount - light use

Hello @foodbeast04

 

As the HERO+ LCD camera is integrated into the casing, any part that is broken would lead to a camera replacement. Please contact our Support team so they can look into options for you. You can reach the team via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius

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Hiker
Posts: 9

Re: gopro hero+ LCD broken mount - light use

Thanks for the reply. 

 

That's not very good then is it! This is supposed to be a hardcore action camera that costs a lot more becuase it can take a bit of rough stuff, but then the camera has now failed because it was used a few times mounted to a go pro dashboard mount!?

 

I've spoken to an advisor, I'm afraid the solution offered is no good at all for me. Maybe I'll try another brand - I bought the go pro camera and accessories (expensive) becuase I thought they would last but they just haven't at all.

 

Thanks

 

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Explorer
Posts: 13,002

Re: gopro hero+ LCD broken mount - light use

Epoxy or a little fiber glassing might give it some strength.