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Sightseer
Posts: 1

gopro hero 8 lens full of water

[ New ]

hello i recently bought a gopro hero 8 black on black friday. come to today I take it with me snorkling and about to get done the display say (Repairing Files). After closer inspection the camera lens had water in it! I dident even dive down! Is there anyway where i can open the lens or could I have a replacement. This is ridiculous


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GoPro Community Manager
Posts: 7,794

Re: gopro hero 8 lens full of water

[ New ]

The HERO8 Black's lens is not replaceable, but water should not be in there unless there was a leak from another part of the camera. If you reach out to our team at https://gopro.com/help/ContactUs, we'll be glad to look into this with you and to see what options we can offer to get it corrected. Thanks.

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GoPro Community Manager
Posts: 7,794

Re: gopro hero 8 lens full of water

[ New ]

The HERO8 Black's lens is not replaceable, but water should not be in there unless there was a leak from another part of the camera. If you reach out to our team at https://gopro.com/help/ContactUs, we'll be glad to look into this with you and to see what options we can offer to get it corrected. Thanks.