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Tourist
Posts: 4

gopro hero 8 flashing red light

[ New ]

I was updating my hero 8 with the phone app.  The phone app indicated it had finished downloading and was now installing, the red light started to flash and the screen is blank.  Now I am unable to get the camera to respond and the phone app is no longer connected to it.  Red light is still blinking, but no other response from the camera.


Accepted Solutions
Backpacker
Posts: 1,165

Re: gopro hero 8 flashing red light

[ New ]

hi,

 

if all that is described below do not work.... only replacement.

 

https://community.gopro.com/t5/Cameras/New-GoPro-black-8-stuck-in-software-update-when-tried-from/td...

 

sorry to hear this,

robert

View solution in original post


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Hiker
Posts: 442

Re: gopro hero 8 flashing red light

[ New ]

You can exchange the camera by contacting the following URL.


https://gopro.com/help/ContactUs


Thank you very much.

Backpacker
Posts: 1,165

Re: gopro hero 8 flashing red light

[ New ]

hi,

 

if all that is described below do not work.... only replacement.

 

https://community.gopro.com/t5/Cameras/New-GoPro-black-8-stuck-in-software-update-when-tried-from/td...

 

sorry to hear this,

robert