gopro hero 7 black file names gx ---- keeps coming back to gx010002 at every sd change

[cottardp0]

hello

 my name is Philippe 

just bought a new 7 black to replace my hero4... very neat upgrqde indeed. 

i have one annoying issue : at every time i replace the sd card, file number restarts at gx010002. it makes it very cumbersome to need to rename all the files to sort  before edit

any one knows how t oremedy this ? 

i have been searching the menu , but not found any way to correct it

thanks a lot 

Phil

[aragon1006]

Hi @cottardp0

This should not revert to a previous file name.

What SD cards are you using?

Try doing a complete format for the SD cards.

Make sure to save any important files before proceeding.

Thanks!

Ej

[cottardp0]

thanks for the feedback 

sandisk extreme plus 32gb 

i will retry formating directly in the camera and see if it changes

Philppe 

[cottardp0]

just did it 

i reformated the card and  tried 

what i do : (which is what i have been doing since gopro 3)

1)record file with the camera 

2)switch camera off 

3)remove sd 

4)put sd in PC 

5)copy GX010002 file to PC by the windows file manager 

6)delete all the files  from sd by windows manager

7)put back sd in Gopro

repeat  1 2 3 4   ==> then new file name is again GX010002

should i proceed other way ?