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%3CLINGO-SUB%20id%3D%22lingo-sub-167684%22%20slang%3D%22en-US%22%3Egopro%20hero%206%20water%20leak%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-167684%22%20slang%3D%22en-US%22%3EI%20had%20buy%20a%20gopro%20hero%206%20black%20in%20Singapore%20challenger%20on%204th%20December%202017%206.30pm.%20i%20had%20went%20to%20a%20travel%20during%206th%20march%202018.%20At%20the%20afternoon%2C%20i%20used%20the%20gopro%20hero%206%20black%2C%20it%20was%20the%20first%20time%20that%20i%20used.%20I%20used%20it%20when%20i%20dive.%20But%20it%20automatic%20shutdown%20within%2010second%20when%20i%20was%20diving.%20Besides%20that%2C%20there%20are%20some%20inflow%20of%20water%20inside%20it.%20I%20had%20double%20checked%20that%20all%20the%20procedure%20of%20using%20gopro%20that%20only%20i%20dive.%20After%20one%20day%2C%20it%20still%20cant%20restart.%20This%20problem%20ald%20give%20me%20a%20lot%20of%20inconvenient%20in%20my%20travel.%20There%20are%20also%20have%20some%20sound%20in%20the%20speaker%20.I%20sent%20this%20email%20through%20gopro%20service%20center%2C%20pls%20give%20me%20the%20reply%20as%20soon%20as%20possible.%20thankyou%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-167684%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-168304%22%20slang%3D%22en-US%22%3ERe%3A%20gopro%20hero%206%20water%20leak%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-168304%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F59540%22%3E%40swiftdusk4155%3C%2Fa%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20am%20sorry%20for%20any%20troubles%20caused.%20We%20would%20like%20to%20ask%20you%20to%20get%20in%20touch%20with%20our%20Support%20Team%20so%20we%20can%20gather%20information%20and%20have%20this%20matter%20investigated.%20You%20may%20reach%20them%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEJ%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

gopro hero 6 water leak

I had buy a gopro hero 6 black in Singapore challenger on 4th December 2017 6.30pm. i had went to a travel during 6th march 2018. At the afternoon, i used the gopro hero 6 black, it was the first time that i used. I used it when i dive. But it automatic shutdown within 10second when i was diving. Besides that, there are some inflow of water inside it. I had double checked that all the procedure of using gopro that only i dive. After one day, it still cant restart. This problem ald give me a lot of inconvenient in my travel. There are also have some sound in the speaker .
I sent this email through gopro service center, pls give me the reply as soon as possible. thankyou

Accepted Solutions
GoPro
Posts: 9,547

Re: gopro hero 6 water leak

Hi @swiftdusk4155

 

 

I am sorry for any troubles caused. We would like to ask you to get in touch with our Support Team so we can gather information and have this matter investigated. You may reach them via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

 

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All Replies
GoPro
Posts: 9,547

Re: gopro hero 6 water leak

Hi @swiftdusk4155

 

 

I am sorry for any troubles caused. We would like to ask you to get in touch with our Support Team so we can gather information and have this matter investigated. You may reach them via phone or chat. 

https://gopro.com/help/ContactUs

 

 

Thanks!

EJ