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Reply
Sightseer
Posts: 3

gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

la gopro no enciende ni los led rojos, despues de un paseo a la playa dejo de responder no enciende nada probe con los pasos de retirar la bateria y la stick y demas pero no funciono simplemente no reacciona ni dejando los 10s el boton de mode ayuda por favor

GoPro
Posts: 10,731

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

Hi @sweetsurf06420

 

The steps on HERO6 Black Will Not Power On should help you out.

 

If it's still the same, the next step is to reach out to our Support Team.

You may contact them by phone or chat through https://gopro.com/help/ContactUs  

Please let them know of the troubleshooting steps taken.

 

Thanks!
Ej

Sightseer
Posts: 3

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

Lo qué pasa esque a la hora de iniciar el chat sale que no está disponible para mi
GoPro
Posts: 10,731

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

Hi @sweetsurf06420

 

Which country are you currently located?

What was your local time when you attempted to contact via chat?

 

Thanks!
Ej

 

 

Sightseer
Posts: 3

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

Costa Rica y no funciona el chat a ninguna hora y no hay una línea a la cual llamar
GoPro
Posts: 3,218

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

Sorry to hear about the trouble connecting to our Support team, @sweetsurf06420. You may try changing the location and language to "United States, English" on the webpage. The hours of operation will also be posted on the page.