gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[sweetsurf06420]

la gopro no enciende ni los led rojos, despues de un paseo a la playa dejo de responder no enciende nada probe con los pasos de retirar la bateria y la stick y demas pero no funciono simplemente no reacciona ni dejando los 10s el boton de mode ayuda por favor

[aragon1006 · Accepted solution]

Hi @sweetsurf06420

The steps on HERO6 Black Will Not Power On should help you out.

If it's still the same, the next step is to reach out to our Support Team.

You may contact them by phone or chat through https://gopro.com/help/ContactUs  

Please let them know of the troubleshooting steps taken.

Thanks!
Ej

[aragon1006 · Accepted solution]

Hi @sweetsurf06420

The steps on HERO6 Black Will Not Power On should help you out.

If it's still the same, the next step is to reach out to our Support Team.

You may contact them by phone or chat through https://gopro.com/help/ContactUs  

Please let them know of the troubleshooting steps taken.

Thanks!
Ej

[sweetsurf06420]

Lo qué pasa esque a la hora de iniciar el chat sale que no está disponible para mi

[aragon1006]

Hi @sweetsurf06420

Which country are you currently located?

What was your local time when you attempted to contact via chat?

Thanks!
Ej

[sweetsurf06420]

Costa Rica y no funciona el chat a ninguna hora y no hay una línea a la cual llamar

[aenriquez]

Sorry to hear about the trouble connecting to our Support team, @sweetsurf06420. You may try changing the location and language to "United States, English" on the webpage. The hours of operation will also be posted on the page.