Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 3

gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]

la gopro no enciende ni los led rojos, despues de un paseo a la playa dejo de responder no enciende nada probe con los pasos de retirar la bateria y la stick y demas pero no funciono simplemente no reacciona ni dejando los 10s el boton de mode ayuda por favor


Accepted Solutions
GoPro
Posts: 23,131

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]

Hi @sweetsurf06420

 

The steps on HERO6 Black Will Not Power On should help you out.

 

If it's still the same, the next step is to reach out to our Support Team.

You may contact them by phone or chat through https://gopro.com/help/ContactUs  

Please let them know of the troubleshooting steps taken.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 23,131

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]

Hi @sweetsurf06420

 

The steps on HERO6 Black Will Not Power On should help you out.

 

If it's still the same, the next step is to reach out to our Support Team.

You may contact them by phone or chat through https://gopro.com/help/ContactUs  

Please let them know of the troubleshooting steps taken.

 

Thanks!
Ej

Sightseer
Posts: 3

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]
Lo qué pasa esque a la hora de iniciar el chat sale que no está disponible para mi
GoPro
Posts: 23,131

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]

Hi @sweetsurf06420

 

Which country are you currently located?

What was your local time when you attempted to contact via chat?

 

Thanks!
Ej

 

 

Sightseer
Posts: 3

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]
Costa Rica y no funciona el chat a ninguna hora y no hay una línea a la cual llamar
GoPro
Posts: 11,828

Re: gopro hero 6 no enciende nisiquiera los leds rojos ayuda por favor

[ New ]

Sorry to hear about the trouble connecting to our Support team, @sweetsurf06420. You may try changing the location and language to "United States, English" on the webpage. The hours of operation will also be posted on the page.