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Explorer
Posts: 12,852

Re: gopro hero 5 session discontinued? What about support and spare parts?

It depends on when it was manufactured. The first batch of HERO5 Session cameras were prone to freezing (especially during updates), over heating, and were more finicky with SD cards. The later release cameras are fine.
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Tourist
Posts: 5

Re: gopro hero 5 session discontinued? What about support and spare parts?

How do I tell what one I bought?

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Explorer
Posts: 12,852

Re: gopro hero 5 session discontinued? What about support and spare parts?

Do a manual update. If it hangs, you got one from the first batch.

There is a post buried somewhere in here that identified the serial number of the old vs new batch of cameras, but I can't find it.

Basically, if you don't have issues within the first few days, your gonna be OK. Where did you get your HERO5 Session? If you ordered from GoPro via the refurbished program, these are ok as well.
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Adventurer
Posts: 11,670

Re: gopro hero 5 session discontinued? What about support and spare parts?

Well if that was true.....

 

   I own two of em they do go at any ungiven time.. like my Iphone just went    it reached its End life.    go figure things do not last forever.. you  may call gopro  give theseriel number in they can tell you what batch it came from .  we can only say our opinions.

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Tourist
Posts: 4

Re: gopro hero 5 session discontinued? What about support and spare parts?

My battery became dead all of a sudden....it hasnt been more than 2 years since i bought it....is there anything you can do about it?
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Adventurer
Posts: 11,670

Re: gopro hero 5 session discontinued? What about support and spare parts?

If you plug in a powerbank can you   use the camera that wasy?  on a totally dead battery it may or may not allow?

 

https://www.creativeit.tv/gopro-hero-repair/

 

google it

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Tourist
Posts: 6

Re: gopro hero 5 session discontinued? What about support and spare parts?

well this is incredibly dissapointing to learn about now. I've long thought the Session was the best of all the GoPros for those of us that wear it on baseball caps. The regular camera is just too big and heavy and far too noticeable when we are doing out sport, in my case, running aroung shooting stuff in IPSC. All this means is that when my camera dies I'll be out of the GoPro market and buying something else that is small. 

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GoPro
Posts: 12,830

Re: gopro hero 5 session discontinued? What about support and spare parts?

 

Hi @roberte7270

 

Should you need assistance on your Session camera we will still help you out as usual.

You may also reach out to our Support Team for troubleshooting.

https://gopro.com/help/ContactUs

 

Thanks!

Ej