07-16-2018 07:04 PM
I just bought a GoPro Hero 5 Black and a smart remote. When I go to take photos using the smart remote, the camera will randomly just start snapping pictures continuously. I have to toggle the REC button to get it to stop. Why is this happening?? The GoPro is updated with latest 2.6 version.
07-17-2018 04:43 PM
Sorry for any troubles caused.
Lets see if resetting the remote solves the issue.
Please press and hold the Power/Mode button on the remote for about 8 to 10 seconds. The remote will power off and can then be powered back on to proceed with the pairing process again.
Do some test shots and see if it makes a difference.
Let us know how it goes.
07-18-2018 01:19 PM
07-18-2018 01:41 PM
Did you check if the camera is on photo mode?
Is there a specific interval?
Looks like the camera is on timelapse photo mode.
Please try to manually switch to camera mode and then check if that will work.
07-18-2018 06:02 PM
07-19-2018 04:02 PM
I understand that @swiftstorm40527,
We'll just try it.
After that you may use the remote again normally without manually toggling using the camera.
If issue persist.
Contact GoPro Customer Support.
They can assist you.
07-19-2018 05:56 PM