Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Adventurer
Posts: 13,439

gopro fw 01.80 promic and quick capture no power gopro inquerry

 

Please answer and why this happened

https://youtu.be/2FYKMAcPPlo

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Highlighted
GoPro
Posts: 15,523

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

Hi @fishycomics. Does the QuikCapture function work when the mic adapter is not connected to the camera? 

Highlighted
Adventurer
Posts: 13,439

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

[ Edited ]

 so what you are asking me does  the promic only no mic, press quick Capture  create  the same problem?

 

see video

 

https://youtu.be/O1WV-kSygYo

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Highlighted
Adventurer
Posts: 13,439

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

there seems to be one person, Me only trouble of the Millons of gopro's and all those Sold out Promic adapters. so why I  the only one that has this issue, is beyond me,(lol)

 

Yes it happens with "the Promic" and not QUick capture only and hte camera only.

Highlighted
GoPro
Posts: 15,523

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

Based on the video (the second link), the QuikCapture function works (camera powers on and records right away) when the mic was removed from the setup. Could it be an issue with the microphone? Have you tried using a different microphone? 

Highlighted
Adventurer
Posts: 13,439

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

here you tell me which mic is  not good

 

https://youtu.be/h53aQwjqyk8

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Highlighted
Adventurer
Posts: 13,439

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

[ Edited ]

two other company mics do the same thing so does that rule out the mic   it sure does.  goes back to the promic

 

Could you tell us why the Promic is the cause?    Love to hear?>

 

 In the mean time do we say again Rephraine from using quick capture?

Highlighted
GoPro
Posts: 15,523

Re: gopro fw 01.80 promic and quick capture no power gopro inquerry

Thanks for the video, @fishycomics. To clarify, the camera itself (without the Pro Mic, without the mic) works in terms of the QuikCapture function, right? And this is with firmware v 1.80. 

 

Apologies for the confusion, we were not saying that the microphones were defective. As shown on your video, the QuikCapture function works even with the Promic and the external mic attached to the camera. It works in the sense that even with the Promic and the mic connected, the camera recorded after being powered on. This is observed with both of the microphones that you have used. 

 

The Pro Mic adapter does not hold a charge so it is not able to supply power to non-powered microphones. This is further discussed here: External Microphone Information with the Pro 3.5mm Mic Adaptor .