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Sightseer
Posts: 2

gopro draining battery and getting hot fast

[ New ]

i got my gopro hero 7 black in the mail this morning and i realised that its not turning on. so i went to chargeit and sure enough it was out of battery. so i plugged it into a wall socet and i realised that after around 3 minutes the camera was getting warm. i also realised that the battery is being drained after i charged it. i looked this up and i saw that i should complete a update which i did and it is still draining the battery, any help??

 

edit: i aslo forgot to mention, i did the things advidsed aswell which are turn off gps,wifi,voice command and still after recording in 1080p/60 - low light off - stabilization off - protune off for 5 minutes 30 seconds it took 7 precent battery 


Accepted Solutions
GoPro
Posts: 28,481

Re: gopro draining battery and getting hot fast

[ New ]

Hello Everyone!

 

Here are some links that may come handy:

SD Cards that Work with GoPro Cameras

Recommended Chargers 

Short Record Times

Camera Performance in Extreme Temperatures

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej

View solution in original post


All Replies
Hiker
Posts: 76

Betreff: gopro draining battery and getting hot fast

[ New ]
Yeah, that‘s a known issue with that camera. I have it every other day. Staff at Gopro deny that it‘s the camera’s fault so it‘s still there after all this time. It‘s never gonna be fixed. Just keep the batteries outside of the camera while not using it You‘ll have to set the camera‘s clock again after this, but at least you‘ll have a working cam.
Sightseer
Posts: 2

Betreff: gopro draining battery and getting hot fast

[ New ]

that really sucks as i was saving up for this gopro for around 2 months

 

GoPro
Posts: 28,481

Re: gopro draining battery and getting hot fast

[ New ]

Hello Everyone!

 

Here are some links that may come handy:

SD Cards that Work with GoPro Cameras

Recommended Chargers 

Short Record Times

Camera Performance in Extreme Temperatures

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: gopro draining battery and getting hot fast

[ New ]

Having the same issue, it just turns off after filming 25 minutes of 4K.

Took replacement from amazon -- the same.

 

Will ask for refund.

 

My first experience with gopro -- never again.