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Sightseer
Posts: 1

gopro 7 black firmware update stuck

[ New ]

updating my gopro 7 black firmware via the application, but the camera is hung on 1/2 


Accepted Solutions
GoPro
Posts: 25,955

Re: gopro 7 black firmware update stuck

[ New ]

Hi @bpmortis

 

What SD card are you using?

Please try running the update again.

Make sure your battery is at least 40% charged.

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 25,955

Re: gopro 7 black firmware update stuck

[ New ]

Hi @bpmortis

 

What SD card are you using?

Please try running the update again.

Make sure your battery is at least 40% charged.

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

Thanks!
Ej