Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-20323%22%20slang%3D%22en-US%22%3Egopro%205%20no%20vidio%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-20323%22%20slang%3D%22en-US%22%3E%3CP%3ESound%20on%20Black%205%20but%20no%20pictures%20any%20body%20help%20please%20driveing%20me%20nuts%20!!%20Mike%20%26nbsp%3BPerth%2CWestern%20Australia%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-20323%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20PLUS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-22435%22%20slang%3D%22en-US%22%3ERe%3A%20gopro%205%20no%20vidio%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22435%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11845%22%20target%3D%22_blank%22%3E%40loyalflame7024%3C%2FA%3E%20-%20If%20you're%20still%20having%20this%20issue%2C%20the%20first%20thing%20to%20try%20is%20to%20update%20the%20firmware%20on%20the%20camera%20-%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero5%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20that%20doesn't%20resolve%20the%20issue%2C%20please%20contact%20our%20Customer%20Support%20team%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1

gopro 5 no vidio

Sound on Black 5 but no pictures any body help please driveing me nuts !! Mike  Perth,Western Australia

GoPro Community Manager
Posts: 5,850

Re: gopro 5 no vidio

@loyalflame7024 - If you're still having this issue, the first thing to try is to update the firmware on the camera - https://gopro.com/update/hero5.

 

If that doesn't resolve the issue, please contact our Customer Support team at https://gopro.com/help/PKBContactus

 

Thanks,

Jeff