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Sightseer
Posts: 2

goor hero+ problem with the mount

[ New ]

Once, i was filming with the gopro on my head when i was on winter sports. Unluckily i fell on my head and the gopro simply broke off. when i looked at it, i saw that the two mounting ''legs" were off. now i don't know what to do. i don't think it is possible to put it in a new case. can anyone help me?


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GoPro
Posts: 12,487

Re: goor hero+ problem with the mount

[ New ]

Sorry to hear about what happened, @greencreek80051. The HERO+ camera has built-in housing. 

 

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

View solution in original post


All Replies
GoPro
Posts: 12,487

Re: goor hero+ problem with the mount

[ New ]

Sorry to hear about what happened, @greencreek80051. The HERO+ camera has built-in housing. 

 

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Sightseer
Posts: 2

Re: goor hero+ problem with the mount

[ New ]

thanks for the reply, i'll look for the possibilities